FINALLY, received a response from the company AFTER emailing everyone I know and blogging about this "experience". Oh, loved their 'subject' line~~sarcastic bast----.
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Subject--Alltel communications RIP OFF<--cry me a damn river.
Discussion Thread---
Response - 09/08/2006 09:06 AM
Dear Valued Customer, [Yeah, I'm a VALUED Customer; cry me a damn river; RIGHT!!!]
Thank you for choosing Alltel. Simple Freedom is actually a company separate from Alltel. Alltel allows Simple Freedom to use Alltel towers, but Simple Freedom is owned by an independent company.
To activate your Simple Freedom phone, ask questions about your minutes or any inquires about your account, please contact Simple Freedom.
Again, we do apologize for this issue, but we are unable to assist you with this Simple Freedom issue.
If we can be of further assistance, please let us know. We appreciate your business.
Sincerely,
Alltel Online Team
Wireless Support Center
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If I were Alltel, I'd STOP my association with another company that is RUINING Alltel's reputation. After all, if you lie down with dogs, you gonna get up with fleas.
Or how about...'guilty by association'.
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